Terms of Service

Last updated: November 2025

Welcome to the website of Milano Legal Group, PLLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access and use of our website, applications, funnels, landing pages, forms, scheduling systems, SMS communication, and any related services (“Services”).

By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree, please discontinue use immediately.

1. USE OF OUR SERVICES

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must be at least 18 years old to use our Services or submit information to us.

You agree not to:

  • Use the Services for fraudulent, unlawful, or misleading purposes

  • Interfere with the operation of the website or systems

  • Attempt to gain unauthorized access to data or servers

We reserve the right to terminate access for violations.

2. COMMUNICATION CONSENT (SMS, EMAIL & PHONE)

By submitting your phone number, email, or contact information through:

  • Website forms

  • Chat widgets

  • Scheduling pages

  • Funnels

  • Lead ads

  • Landing pages

  • Opt-in pages

  • Download forms

  • Request-a-call forms

…you expressly agree to receive:

  • Phone calls

  • Voicemails

  • SMS/MMS text messages

  • Automated messages

  • Email communications

Message & data rates may apply.
Reply STOP to opt out.
Reply HELP for help.

This consent includes communications sent through GoHighLevel CRM, automated workflows, and third-party messaging providers.

Consent is not a condition of legal representation.

3. NO ATTORNEY–CLIENT RELATIONSHIP CREATED BY WEBSITE USE

Your use of our website, forms, chat widget, or SMS system does not create an attorney–client relationship.

An attorney–client relationship is formed only after:

  1. We review your matter,

  2. Accept representation, and

  3. Both parties sign a written legal services agreement.

General information or consultations do not guarantee representation.

4. INFORMATION YOU PROVIDE

You agree that information submitted through our Services is:

  • Accurate

  • Complete

  • Not submitted fraudulently

  • Not confidential or privileged unless we have entered a formal engagement

We are not responsible for consequences resulting from inaccurate or incomplete information you provide.

5. CALL TRACKING & CALL RECORDING

Our phone numbers may be connected to call tracking and call recording systems for:

  • Quality assurance

  • Training

  • Analytics

  • Verification

  • Compliance

By calling our numbers, you consent to call monitoring and recording where legally permitted.

6. USE OF THIRD-PARTY SYSTEMS (INCLUDING GOHIGHLEVEL)

We may use third-party services such as:

  • GoHighLevel CRM

  • SMS gateways

  • Email service providers

  • Payment processors

  • Scheduling tools

  • Analytics and tracking tools

These services help automate communication, scheduling, storage, and case intake.

By using our Services, you authorize the transfer of your information to these systems as described in our Privacy Policy.

7. WEBSITE CONTENT IS NOT LEGAL ADVICE

All content on this website, including articles, videos, blog posts, FAQs, and informational pages, is for general informational purposes only and not legal advice.

Do not act or refrain from acting based solely on information provided through the website.

8. INTELLECTUAL PROPERTY RIGHTS

All content on our website is owned by Milano Legal Group, PLLC and protected by copyright and trademark laws. You may not:

  • Copy

  • Reproduce

  • Distribute

  • Publish

  • Modify

  • Scrape

  • Reverse-engineer

…any part of the website or content without express written permission.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, we are not liable for:

  • Errors or omissions

  • Delays in service

  • Damages resulting from use or inability to use our Services

  • Lost profits

  • Data breaches beyond our control

  • External system failures (internet, hosting, CRM platforms, etc.)

Your sole remedy is to discontinue use of the Services.

10. DISCLAIMER OF WARRANTIES

We provide the Services as-is without warranties of any kind, including:

  • Implied warranties of merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Availability or uninterrupted operation

We make no guarantees regarding outcomes of legal matters.

11. LINKS TO THIRD-PARTY WEBSITES

Our website may link to external sites, forms, or tools.
We are not responsible for:

  • Their content

  • Their privacy practices

  • Their accuracy

  • Any damages arising from their use

Use third-party sites at your own risk.

12. GOVERNING LAW

These Terms are governed by the laws of the State of Texas, without regard to conflicts of law.

13. DISPUTE RESOLUTION (OPTIONAL BUT RECOMMENDED)

Any dispute must first be addressed through good-faith negotiation.
If unresolved, disputes shall be handled through binding arbitration in Harris County, Texas.

You waive the right to participate in class action litigation.

14. CHANGES TO THESE TERMS

We may update these Terms periodically.
The latest version will always appear on this page with an updated “Last Updated” date.

15. CONTACT INFORMATION

Milano Legal Group, PLLC
2603 Augusta Dr Ste 260
Houston, TX 77057
Email: info@milanolg.com